Call recording is an important part of any communication with its customers, suppliers, distributors or partners over the telephone.
mediaScibe is a comprehensive call recording solution that enables you to record all inbound and outbound calls for your organisation. Developed and supported by designcom, mediaScribe is a cost effective and scalable call recording solution that provides advanced call recording capabilities to put you in control of your most prolific communication medium.
- SIP and TDM recording: SIP and ISDN recording monitor for new generation and older PABXs
- Increase customer & employee satisfaction: aid employee training and telephone etiquette
- Verbal contract: establish a contract between you and your client
- Sales and marketing data: study recording to confirm the marketing method was spot on!
If you have any questions about XC5, please send us a note.